Dedicated Support

Dedicated Operator - Sr.System Engineer

Upto 5 years experience

Dedicated Team - Entry Level

Level I/II techs 2
Level III techs 1

Semi Dedicated Team - Enterprise

Monthly 500 Tickets
Monthly 500 Chats
30 mins Response time

Dedicated Operator - Jr.System Engineer

Upto 1 year experience

Semi Dedicated Team - Startup

Monthly 50 Tickets
Monthly 50 Chats
30 mins Response time

Semi Dedicated Team - Mid level

Monthly 150 Tickets
Monthly 150 Chats
30 mins Response time

Semi Dedicated Team - Professional

Monthly 300 Tickets
Monthly 300 Chats
30 mins Response time

Dedicated Team - Mid Level

Level I techs 2
Level II techs 2
Level III techs 2

Dedicated Operator - Team Leader

5+ years experience

Dedicated Team - Professional

Level I techs 3
Level II techs 3
Level III techs 3

Dedicated Operator - System Engineer

2 to 3 years experience

Dedicated Team - Enterprise

Level I techs 4
Level II techs 4
Level III techs 4

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